NO MOBILE — Booking Cancellation Policy
This policy explains cancellation and expiry of mobile bookings.
1. Customer Cancellation
A customer may cancel a booking where cancellation is permitted by the applicable booking terms and platform functionality.
2. Automatic Expiry
A booking may automatically expire or be cancelled when the permitted booking period ends without completion of the applicable purchase.
3. Non-Refundable Amounts
Where the booking terms clearly state that the booking amount is non-refundable, cancellation or expiry does not create a right to refund of that amount, except where required by applicable law.
4. Store Cancellation
A booking may also be affected if the store cannot complete the transaction or if the listed mobile is no longer available.
5. Exceptional Cases
Refunds or other remedies may be considered where required by applicable law or where NO MOBILE expressly approves an exception.